Effective Date: September 18, 2026
Last Updated: September 18, 2026
This Credit Purchase and Refund Policy explains how credits are used to access eligible seller listings and how refund requests are handled on Best EV For Sale.
Best EV For Sale is a vehicle listing and lead marketplace. We do not own, sell, buy, inspect, certify, finance, broker, guarantee, or take title to any vehicle.
Credits may be used to unlock eligible seller listings and access the information or seller contact details made available through the applicable platform feature.
Purchasing credits does not guarantee:
A seller response
Seller interest in a transaction
Vehicle availability
A dealer offer
A particular offer amount
A completed transaction
Dealer profit
Credits are platform credits and are not a purchase of any vehicle or a guarantee of a transaction.
When a dealer uses an applicable number of credits to unlock an eligible seller listing, the dealer receives the information or contact access specified by the applicable platform feature.
An unlocked listing does not guarantee that the seller will respond or that the dealer and seller will complete a transaction.
Access to seller information is subject to the applicable marketplace rules, Dealer48™ Rules, Data Sharing Policy With Dealers, and Dealer Agreement.
A credit purchase or listing unlock is not automatically refundable because a seller does not respond, declines an offer, changes their mind, sells the vehicle elsewhere, or does not complete a transaction.
Refunds, credit replacements, or adjustments may be available when an eligible platform-related issue prevents the purchased credit or unlock from providing the access specified by the applicable platform feature.
Examples may include:
Incorrect or unusable seller contact information caused by a platform error
A duplicate listing being unlocked where the duplicate resulted from a platform issue
A fraudulent or materially invalid listing identified as such under applicable marketplace rules
A technical issue that prevents the purchased unlock from providing the promised platform access
Eligibility is determined according to the applicable platform rules and the circumstances of the request.
Refund requests must be submitted through Best EV For Sale customer support.
When submitting a request, provide the account information, listing information, transaction or credit details, and a description of the issue so that the request can be reviewed.
Best EV For Sale may request additional information reasonably necessary to evaluate a refund request.
Refund requests are reviewed based on the applicable platform rules and the circumstances of the issue.
If a request qualifies, Best EV For Sale may provide an applicable credit replacement, credit adjustment, or refund according to the available refund method and applicable policy.
A refund is not guaranteed simply because a dealer does not receive the result or transaction outcome they expected.
Unused credits remain associated with the applicable dealer account and may be used for eligible platform features subject to the applicable account and credit terms.
Credits do not represent cash, ownership of a vehicle, or a guaranteed monetary return.
Credits have no cash value and may only be used for eligible Best EV For Sale platform features.
Credits may not be sold, transferred, or exchanged for cash unless Best EV For Sale expressly permits otherwise.
Use of credits is subject to the applicable Terms of Service, Dealer Agreement, Marketplace Rules, Dealer48™ Rules, and other applicable platform policies.
Best EV For Sale may update this Credit Purchase and Refund Policy when its credit system, refund procedures, platform features, or legal requirements change.
The updated version will be posted on this page with a revised Last Updated date. Where required by applicable law, additional notice may be provided.
Questions about credits, listing unlocks, or refund requests can be directed to:
Best EV For Sale
Email: contact@bestevforsale.com
Phone: (737) 842-8890
Address: 5900 Balcones Drive #21240, Austin, TX 78731, USA
Support can help with platform and account questions but cannot provide legal advice or determine legal rights or obligations.