At Best EV for Sale (“we,” “us,” “our”), we charge fees for listing vehicles on our platform and for providing leads to dealers. This Refund Policy outlines our approach to refunds, which are generally not offered except under specific, exceptional circumstances.
*1. No Refunds Policy*
All fees paid to Best EV for Sale for vehicle listings or lead access are non-refundable. Once a listing is posted or a lead is provided, the service is considered rendered, and no refunds will be issued.
*2. Exceptional Circumstances*
In certain rare situations, we may consider a refund request, including but not limited to:
– *Technical Issues*: If a technical error on our platform prevents a listing from being properly posted or leads from being delivered.
– *Duplicate Payments*: If you accidentally make multiple payments for the same listing or service.
– *Fraudulent Activity*: If there is verifiable evidence that your account was accessed or used fraudulently to make a payment.
Refunds for these exceptional circumstances will be reviewed on a case-by-case basis, and the decision to issue a refund is at the sole discretion of Best EV for Sale.
*3. Refund Request Process*
To request a refund under exceptional circumstances, you must:
– Contact us within 30 days of the charge.
– Provide a detailed explanation of the issue and any supporting documentation.
– Allow us up to 14 business days to review your request and respond.
Please contact us at BestEVforsale@gmail.com to initiate a refund request.
*4. Final Decision*
All refund decisions made by Best EV for Sale are final and not subject to appeal. We reserve the right to deny any refund request if we determine that the issue does not meet the criteria for an exception as outlined above.
*5. Changes to This Policy*
We reserve the right to update or modify this Refund Policy at any time. Any changes will be effective immediately upon posting on the website. It is your responsibility to review this periodically.